Get Customized BPO & Call Center Solutions

What We Do

Customized BPO & Call Center Solutions for North America

Delivering seamless customer support, telemarketing, and back-office services from India to Canadian and American businesses.

Partner with us for reliable, high-quality BPO solutions that grow with your business.

Customized Calling Teams

We create specialized teams based on client requirements.

Reminder Call Services

Expertise in pre‑reminder and postdue date reminder calls.

Flexible Seating Solutions

Offering both variable and fixed seating arrangements.

Who We Are

We are a North America-focused BPO providing high-quality call center services from India. Our mission is simple: deliver seamless, cost-effective, and customized solutions that help Canadian and American businesses thrive.

Ready to Scale Your Business?

Partner with us for reliable, high-quality BPO solutions that grow with your business.

Talk to Our Experts

Why choose us?

North America-focused: We understand Canadian and US business culture.
Cost-effective India-based services: High-quality support at competitive rates.
24/7 Availability: Support across multiple time zones.
Customized Solutions: Workflows adapted to your brand and needs.
Skilled Professionals: Experienced team trained for your business.

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Happy Customers

854 +

Projects Completed

Operational Excellence

With over 20 years of experience in the call center and customer service industry, Gurman Industries is dedicated to providing

Quality Infrastructure

Best in class infrastructure and business practices; ISO 9001 & 27001 certified

Process Transformation

Robust quality control measures teased based on industry leading six sigma practices

Efficient Management

Advanced performance tracking and Management Information System (MIS) tools.

Enhance Customer Experience

Led by seasoned professionals with 70+ years of cumulative Banking & BPO industry experience

Interested? Contact us today for a free consultation.

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Getting Started is Easy

How do we work?

Step 1: Understanding Your Business Needs

We begin by deeply understanding your business, industry, target customers, and goals. This helps us identify exactly where support is needed and how we can add the most value.

Step 2: Tailored Solutions for Mutual Growth

Based on your needs, we design a customized solution that aligns with your objectives ensuring a partnership where both sides grow together.

Step 3: Building a Dedicated Customer Engagement Platform

We work closely with your team to build and deploy a customized calling and customer engagement platform that represents your brand accurately in the market.

Step 4: Continuous Research & Development

We invest in ongoing research, training, and process optimization to improve performance, customer experience, and conversion rates over time.

Step 5: Real-Time Transparency & Reporting

You receive access to a live dashboard where you can track daily performance, call activity, results, and key metrics because we represent your company as an extension of your team.